FAQ

1. What types of products does Mrokcart offer?
We specialize in a wide range of electronic gadgets including smart devices, mobile accessories, audio equipment, home tech, and more. Our catalog is constantly updated with the latest innovations in consumer electronics.

2. Are your products genuine and high quality?
Yes, all our products are carefully sourced from trusted manufacturers and suppliers. We prioritize quality, durability, and performance to ensure you get the best value for your money.

3. How long does shipping take?
Shipping times vary depending on your location, but most orders are processed within 1–2 business days. Delivery typically takes 3–7 business days. You’ll receive tracking information as soon as your order ships.

4. Do you offer returns or exchanges?
Yes, we offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return it within 7 days of delivery (terms and conditions apply). Please contact our support team for assistance.

5. How can I track my order?
Once your order ships, you will receive a tracking number via email or SMS. You can use this to track your package in real-time.

6. What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and select digital wallets. All payments are processed securely.

7. How can I contact customer support?
You can reach our support team via email at [mrokcart@gmail.com] or through the contact form on our website. We're here to help you 24/7.